Privacy Policy

We are committed to protecting your privacy at all times.

The Policy explains how data is collected & used.

Protecting Your Privacy

We collect data about individuals for business context & treat all data which identifies you as "personal data".

When you use our services we may ask you to provide us with certain information that is personally identifiable that can be used to contact or identify you.

This data may include, but is not limited to your name, address, phone number, date of birth, email, IP address etc.

Before starting to use our services you will fill out a standardised health questionnaire which allows us to make sure that your programme is designed with the relevant care & consideration for your needs.

These forms are not shared with anyone else & are stored securely following GDPR guidelines for 5 years.

We don’t share any personal data we collect from you with any third party unless required to do so by law.

When you contact us through the website we store the data securely taking all reasonable precautions to protect your data.

We are committed to complying with the UK and EU data protection laws.

You have the right to ask us what data we hold about you, ask for a copy, change the data or delete it.

When subscribing to our newsletter on our website, you're giving us consent for us to use your personal data for marketing emails relating to our services.

You can opt out of receiving these newsletters at any time by clicking the "unsubscribe" link at the bottom of the newsletters or by contacting us at [email protected].

Your personal data could be secured handled & accessed by our web developer who manages our marketing.

If you contact us by email we’ll keep a record of that correspondence to be able to conduct business with you for 18 months from the last point of contact.

Use of Cookies

Cookies are tiny text files that are stored on your device when you visit a website.

When you visit our site, you have given us consent to use cookies for statistic purposes or to improve our website (all cookie information is anonymous).

You can control & check your cookie settings in your browser.

Your Data Rights

If you would like to exercise any of your rights as outlined in the GDPR (including the right to be informed, right of access, rectification, erasure, restrict processing, right to data portability or to object) please contact us on [email protected]

You have the right to complain to the ICO (Information Commissioner’s Office).

Changes to this Policy

We may update our Privacy Policy from time to time on our website.

Contact us

You can contact us at anytime

Who we are

In this Privacy Policy references to "we", "us" & "our" are to Lucy Palmer’s Pilates Limited.

References to our/the website are to www.lucypalmerspilates.co.uk